Temporary Fundraising Assistant – Maternity cover from July 2024 until March 2025

Location: Butterwick Hospice, Middlefield Road, Stockton, TS19 8XN

Salary: £11.61

Closing Date: 03/07/2024

Job description

Role: Temporary Fundraising Assistant – Maternity cover from July 2024 until March 2025

Department: Income Generation

Location: Stockton-on-Tees, with travel across Teesside and Bishop Auckland

Reports to: Head of Corporate and Community Development

Hours: 37.5 hours per week

Hourly Rate: £11.61


Butterwick Hospice is looking for a friendly and outgoing temporary Fundraising Assistant with bags of energy and enthusiasm to support our Fundraising activity.

You will work closely with our ambitious and highly motivated fundraising team, to build, develop and make sure our portfolio of hospice led activities, third party, corporate and community initiatives are as successful as possible.

You will be self-motivated and enjoy working as part of a team, that increases the contributions made by a wide variety of donors and supporters over a large geographic area.


Job Purpose

You will support the fundraising team to inspire individuals and local community groups to raise funds in support of Butterwick Hospice.

You will be part of a dynamic team, working together to increase the contributions/donations made by a wide variety of donors and supporters.

You will support on a range of income generating activities, building relationships with donors, maintaining donor data and communications.

The successful candidate will be emotionally intelligent and have a natural communication style that is easily adapted to suit the situation. They will be confident in their approach and enjoy getting involved in new and exciting fundraising activities.


Key Role Responsibilities

  • The fundraising assistant will take the lead on all third-party fundraising activities. This will include managing initial enquiries, supporting the external fundraiser throughout the process, confidently offering support, and communicating fundraising information when requested.


  • Motivate and facilitate supporters to maximise the funds they raise.


  • Maintain and develop relationships within our local community, providing excellent stewardship, on-going support and motivation to groups and individuals. This will include building and managing relationships with external ‘Charity Champions’ from local organisations.


  • Develop and lead on our collection box process. Working alongside our volunteers, plan collection routes ensuring that all monies are collected in a timely manner whilst also identifying new opportunities / placements for our collection boxes to increase donations.


  • Raise awareness of the charity and its work.


  • Manage and update databases to record donor contact and preference information.


  • Ensure full awareness of legal requirements with regard to fundraising activities.


  • Work within Butterwick Hospice policies and procedures to ensure good practice is observed and where relevant propose changes or improvements.


  • Be a team player to support all members of staff to work towards one shared goal, sharing best practice, ideas and knowledge.


  • Work flexibly to meet the needs of the business and support changes where the service demands.


Person Specification  

Essential Experience, Knowledge, Skills & Aptitudes

  • Ability to maintain professional standards, implement policies, work to set standards and procedures and work to deadlines.
  • Desire and ability to support and uphold the values and philosophy of the Hospice.
  • Ability to produce accurate and timely information.
  • Ability to work flexibly and to encourage this in others, be self-motivated while continuing to be a “team player”.
  • Ability to communicate effectively and develop excellent working relationships to raise funds and awareness of the work of the Hospice.
  • Ability to work on a number of projects simultaneously, prioritising and planning own workload.
  • Excellent written and verbal skills, with the ability to work with and talk to a variety of groups.
  • Ability to take initiative and be a self-starter and working as part of a team
  • Experience of working towards and achieving income/expenditure targets
  • Experience in administrative, customer service or community-based roles.
  • Good level of numeracy and literacy skills
  • Excellent interpersonal skills with the ability to communicate well
  • High personal standards, levels of self-discipline, commitment and motivation
  • Resilient with a go-getter mentality
  • Ability to use personal initiative and discretion
  • Personal drive, enthusiasm and a willingness to learn
  • Strong organisational skills and the ability to manage a changing workload
  • Strong, professional work ethic with a can-do attitude
  • Driver with own transport

Desirable Experience, Knowledge, Skills & Aptitudes

  • Previous Fundraising/Charity Sector experience would be advantageous
  • Experience in IT Systems – Microsoft Office, Excel and Social Media Platforms
  • Experience with CRM Systems desirable
  • GCSE Maths and English required

(We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Previous applicants need not apply.)

Application Deadline: 12 noon- 3 July 2024

Job Type: Full-time

Pay: £11.61 per hour

Expected hours: 37.5 per week


  • Additional leave
  • Canteen
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Sick pay


Work Location: In person